Shipping policy

Shipping Policy
Last updated: May 13, 2026

Thank you for shopping with Vertical Drama Merch. We are committed to delivering your order as smoothly and efficiently as possible.

Order Processing Times

Many of our products are made-to-order or print-on-demand, meaning production begins after your order is placed.

Please allow approximately 2–7 business days for processing and production before your order ships.

During periods of high demand, product launches, holidays, or promotional periods, processing times may be slightly extended.

Shipping Times

Estimated delivery times vary depending on your location and shipping carrier.

Estimated delivery times:

United States: 3–10 business days
Europe: 5–14 business days
International: 7–21 business days

Please note that these delivery windows are estimates only and are not guaranteed.

Tracking Information

Once your order has shipped, you will receive a shipping confirmation email with tracking information (where available).

Please allow up to 48 hours for tracking information to update.

Shipping Delays

While we do our best to ensure timely delivery, Vertical Drama Merch is not responsible for shipping delays caused by carriers, customs processing, weather conditions, holidays, or circumstances outside of our control.

Customs, Duties & Import Fees

For international orders, customers are responsible for any customs fees, import duties, taxes, or additional chargesimposed by local customs authorities or governments.

These charges are not included in the purchase price or shipping fees.